ONESQA’s EQA consisting of 3 steps: 1) before site visit; 2) during site visit; and 3) after site visit. Each of these steps is crucial to attain valid and reliable results for the assessment. The acquired information is also useful for educational institutions, their parent organizations and other relevant offices, particularly in decision making or for continuous educational management development. Hence, in the process of external quality assessment, each team of assessors has to make a good plan and preparation for each stage of collecting the complete assessment data in order to achieve assessment results beneficial to further development of each educational institution. The 3 steps of external quality assessment are:
Before site visit
ONESQA notifies the designated institution of submitting Self-Assessment report at institution and faculty level (curriculum level is not assessed) to ONESQA at least 30 days prior to the EQA.
At the beginning of the third-round EQA, submitted SAR still was in a form document paper sent to the team of assessors. After the team of external assessors has received the institutional SAR, they will call meeting to discuss on the preparation for the assessment. The team of assessors examines assessed institution’s performance through SAR and common data set to analyze preliminary assessment results and prepare questions for actual assessment.
Currently, ONESQA has developed an information system for external quality assessment called Automated QA (AQA) to facilitate and enhance the efficiency of ONESQA performance, assessors, and educational institutions. It is expected that the AQA online system will be fully implemented in the Fifth Round of EQA starting in 2021.
During site visit
The procedures during the visit are as follows:
The team of assessors visits the institution as scheduled. On the first day, the team of assessors has a meeting with the institution’s administrators and personnel to explain the procedures and objectives of the assessment and to inform them of the plan and the schedule as well as the role of the institution during the visit. The institution is expected to have prepared all the documents and other evidence for the assessment.
The team of assessors assess the institution’s educational quality based on the designated scopes.
The team of assessors shares the finding and analyzes the assessment results
The last day of assessment, the team of assessors verbally presents comments and summary of the assessment results at both faculty and institutional level. The assessors will give suggestions for improvement and subsequently deliver a draft of the assessment report to the institution for review. The assessed institution can make an objection within 15 days after the receiving date.
After site visit
The team of assessors submits the draft of the assessment report approved by the institution to ONESQA for verification. If there is any parts that need amendment or correction, ONESQA returns the draft to the team of assessors for amendment. Only the completed and accurate report is brought to the consideration of the Committee for Development of Assessment Systems for Basic/Vocational/Higher Education and then the Executive Committee of ONESQA.